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Have a question about our products, your order, or anything in between? Our friendly team is here to help. Reach out anytime and we'll get back to you as soon as we can.
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Customer Support
Email us at support@myduckling.co.nz Our team is here Monday to Friday, 11:00 AM–6:00 PM (New Zealand time), and we’ll reply as soon as we can.
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Helpful Answers
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SAFETY
Tested like a toy, built like furniture
Little hands touch, climb, grip and explore their furniture every day. That’s why we go beyond the basics with safety testing, including EN 71-3 migration testing, so families can feel confident about the materials and finishes their little ones grow up around.
See what we test forMATERIALS
Real wood, traced back to the forest
Montessori encourages children to explore real, natural materials, which is why real wood is our starting point. We work primarily with solid rubberwood and beechwood, chosen for their natural beauty, strength and durability.
Scratch the surface and it’s still real timber underneath, grain, character and all. Our wood is FSC-certified, supporting responsible forest management.
ADJUSTABLE
Fits at two. Still fits at six.
You’ll know when they’ve grown, their feet no longer reach the footrest, or they start kneeling to reach the table. That’s why many myduckling pieces are adjustable, helping keep little feet supported and sitting positions comfortable as they grow.
One piece, thoughtfully designed to fit through more than one stage of childhood.
Adjusts as they grow
Water-based, non-toxic finishes
30-day returns, hassle-free
Tested to toy safety standards
2-year structural warranty